- Why is the Craft Brewers Conference canceled?
- Are all ancillary events associated with CBC canceled?
- Are all other non BA events associated with CBC canceled?
- Will CBC be postponed until a later date or rescheduled?
- What led to the decision to cancel?
- When/where is CBC 2021?
- Do exhibitors have access to an attendee list?
- What is the attendee refund policy?
- When will refunds be issued?
- If I canceled early, am I now eligible for a full refund?
- Can I apply my 2020 registration to 2021 CBC?
- Will exhibitors be refunded for booth space?
- Do I get my money back for decorator costs through Freeman?
- Will sponsorship packages be refunded?
- Will attendees and exhibitors be refunded for hotel costs?
- Will attendees and exhibitors be refunded for airline tickets?
- Will any seminar sessions be made available virtually?
- Now that CBC is cancelled, should I stop preparing my educational presentation?
World Beer Cup
- Why is World Beer Cup canceled?
- What is the World Beer Cup refund policy?
- What happens to my beer that was shipped for the competition / Can I get my beer back?
- Will the Brewers Association reimburse my shipping costs for my beer?
- Can 2021 be a WBC year?
The Brewers Association has been following the situation around COVID-19 as it relates to the Craft Brewers ConferenceⓇ & BrewExpo AmericaⓇ and World Beer Cup™. We have been closely monitoring updates and recommendations from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as state and local governments. We have also been actively following travel advisories and restrictions being placed on health care providers and hospitals and institutions in the U.S. and globally.
Given the developments over the past 24 hours, we have made the difficult decision to cancel the 2020 Craft Brewers Conference & BrewExpo America and World Beer Cup. The Brewers Association will provide full refunds of conference registration and booth fees, sponsor payments, and World Beer Cup competition entries.
We are grateful to all of you who made plans to attend this year’s events. It is heartbreaking to miss the annual gathering of our craft brewing community, but the safety and health of attendees, exhibitors, sponsors, staff, volunteers, and the craft brewing community at large is paramount to the Brewers Association.
Yes. All BA-produced events are also canceled.
It will be up to the producers of these events to determine whether or not they will continue.
Meetings the size of CBC are planned years in advance, with coordination with cities large enough to accommodate thousands of people at once. As such, rescheduling is regrettably not an option.
The Brewers Association did not make this decision lightly. We have been closely monitoring updates and recommendations from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), as well as state and local governments. We have also been actively following travel advisories and restrictions being placed on health care providers and hospitals and institutions in the U.S. and globally. It was our hope that time would be on our side and the situation would subside. However, developments over the past 24 hours have made hosting this year’s conference infeasible, and the safety and health of attendees, exhibitors, sponsors, staff, volunteers, and the craft brewing community at large is paramount to the Brewers Association.
March 29-April 1, 2021 in San Diego, CA.
Yes, an attendee mailing list (for physical mailings – no email) will be available. We are working on getting this information out to all exhibitors. You do not need to send a request.
The Brewers Association will provide a full refund of CBC registration fees for all attendees. Attendees will receive an email confirming your refund in the coming days. You do not need to request a refund. They will be issued automatically. Please contact CBC20@nullbrewersassociation.org with any questions regarding your registration refund.
We anticipate all refunds will be issued within 60 days.
At this time, we are unable to apply payments to future events.
Yes. All exhibitors will receive a full refund.We anticipate all refunds will be issued within 60 days. The Brewers Association will issue full refunds to all exhibitors in the quickest manner possible. We expect to issue refunds within 4-6 weeks.
- If you paid by wire transfer or check: Please submit your details for a refund here within 60 days.
- If you paid via credit card: you do not need to request a refund; it will be issued automatically within 4-6 weeks to the original credit card used for purchase (if there are any problems when attempting to issue the refund, we will contact you directly)
Scam Alert: Only submit financial information when purchasing products or services through our approved websites (www.brewersassociation.org, www.craftbrewersconference.com, www.worldbeercup.org, etc.). Refunds are automated through our backend systems and do not require members to login to our websites. The BA will never request financial information, such as credit cards or bank account numbers, via email.
Exhibitors should contact Freeman directly regarding their charges.
Yes. All sponsors will receive a full refund. We anticipate all refunds will be issued within 60 days. You do not need to request a refund. They will be issued automatically
For attendees who booked with a hotel in the official CBC housing block, you should have received communication via email@example.com on Friday, March 13 officially canceling your hotel reservation. For those who booked hotel rooms at the Westin and Hotel Emma you should have received a cancellation directly from the hotel. Please make sure to check your junk/spam for this cancellation.
For attendees that were previously charged a $100 cancellation fee via ConferenceDirect, this refund has been initiated to the credit card on file and you should have received confirmation via firstname.lastname@example.org on Monday, March 23. This refund should be reflected on your statement within 7-10 business days. Attendees who did not book with a hotel in the official CBC housing block must contact their hotel/lodging directly to cancel reservations.
No. The Brewers Association will not refund individual airline ticket costs. Please contact your airline directly regarding ticket cancellations. If you purchased travel insurance, please contact your provider for information and next steps.
The BA will be providing the education that BA members expect from CBC, and we are exploring virtual options, scale, and timing. Be on the lookout for communications about these member-only presentations, including Bart Watson’s annual state of the industry presentation, in the near future.
We are exploring virtual options that will provide the education that BA members expect from CBC. The program team will be reaching out directly to speakers with more details in the near future.
The safety and health of our 350 + international judges, and 200+ volunteers and staff is paramount to the Brewers Association. After meticulously analyzing a variety of possible scenarios, it became increasingly clear that based on the current landscape, it would be impossible to seat a panel of judges within the next 10 weeks without compromising the safety, integrity and credibility of a world-class competition.
The Brewers Association will provide a full refund of WBC registration fees. Please note: You do not need to request a refund; it will be issued automatically within 4-6 weeks. If there are any problems in issuing the refund, we will contact individual breweries directly. Please contact CBC20@nullbrewersassociation.org with any questions regarding your registration refund.
Unfortunately, we don’t know right now. The sheer volume of entries and the logistics involved with receipt of thousands of shipments, compounded by health and safety concerns for our 200+ volunteer sorting team members and the closure of warehouse operations, make it highly unlikely that we will be able to return beers to breweries.
We continue to explore options and will provide updates as we have them in the coming weeks. Currently, we have shut down warehouse operations and are refusing any late shipments.
Thank you for your understanding and support during this unprecedented time.
This is an unprecedented situation. Unfortunately shipping costs are not reimbursable.
Regrettably, no. Meetings the size of CBC and World Beer Cup are planned years in advance, with coordination with cities large enough to accommodate thousands of people at once. The logistics behind World Beer Cup are intricate and massive and involve hundreds of planning hours and volunteers. We look forward to a fantastic competition May 2-5, 2022 in Minneapolis, MN.
Coronavirus (COVID-19) & CBC
- Centers for Disease Control and Prevention
- World Health Organization
- U.S. State Department
- U.S. Travel Association
- Visit San Antonio Updates
- City of San Antonio
- Think Global Health Travel Restriction Tracker
- Alaska Airlines
- American Airlines
- Hawaiian Airlines
- Southwest Airlines
- United Airlines
Attendee Update: March 11, 2020
With the Craft Brewers Conference and World Beer Cup five weeks away, Brewers Association senior management is in discussions with local and national health authorities and other reliable resources, and is assessing the status of continuing the events. As of today, the events in San Antonio are proceeding as scheduled.
We understand these are unprecedented times and we know people are revisiting their travel and tradeshow plans. The Brewers Association is meeting with San Antonio Metro Health on Thursday, March 12 and we will provide an update to all attendees and exhibitors by end of day (MT).
Thank you for your continued patience and support.
Attendee Update: March 9, 2020
At this time, we continue to plan to move forward with CBC and World Beer Cup. We are in daily contact with local & state agencies and closely monitoring a variety of COVID-19 reliable resources to plan for a safe event. We will re-evaluate as needed.
In their 4:00 p.m. CT, March 9, 2020 update, the City of San Antonio provided the following information for residents seeking information about preventing the spread of COVID-19. “Currently, there are no community cases in Bexar County or the City of San Antonio. The only confirmed cases are individuals who were brought to Lackland Air Force base under a federally mandated quarantine, and those individuals have been in isolation for treatment. Therefore, the risk of infection remains low.”
As a result of this dialogue and the recommendations of San Antonio Metro Health, the 2020 event is proceeding with safety as a top priority.
To date, less than 1% of attendees have cancelled since Feb 1. This cancellation rate is similar to previous years during the same time.
We will continue to update this page as more information is available, or the situation changes.
Thank you for your continued patience and support as we monitor and evaluate the situation as it evolves.
Attendee Update: March 5, 2020
A declaration was issued by San Antonio’s Mayor Ron Nirenberg regarding public health. Read the Mayor’s Letter.
We and our contacts with the City San Antonio local government, continue to stay on top of any happenings regarding the coronavirus, and will offer further updates as warranted. The current situation is fluid and is constantly being reevaluated.
The City of San Antonio is currently following additional practices in response to the Coronavirus inside the convention center.
- Ensuring all free-standing hand sanitizer units are operational and full
- Disinfecting high contact areas such as railings, door knobs and restrooms at a minimum of twice per day and as needed in between
- Participating in a weekly call (or more often if necessary) with the Health Department and receiving any updates
- “Hand Washing” signs have been created and posted in all public restrooms.
- “Cover Your Mouth” signs will also be created and posted in public areas.
- The San Antonio Convention Center already has a regular daily restroom cleaning schedule which includes spraying with disinfectant.
- The frequency will increase from two to four times per day.
- The SACC already has a regular monthly schedule for high pressure power washing of the restrooms.
- The frequency will increase so that this will happen after every event leaves the building and will take place after the previous event load-out on April 10.
- All high-contact areas are wiped down twice a day; this will increase to four times a day and will include escalators, stairs, elevators, doors, lobbies, exhibit halls, etc.
- The cleaning of all common areas and general use areas will increase from once a day to four times a day.
- Cleaning crews will be positioned in each area of the SACC for constant cleaning and monitoring.
Attendee Update: March 3, 2020
Visit San Antonio is actively monitoring all developments regarding COVID-19. They have just released a statement regarding their efforts. If you have any questions about the coronavirus and the city’s response to it, please visit www.sanantonio.gov. VSA Official Statement 3.3.2020 City of San Antonio Update: March 3, 2020
Attendee Update: March 2, 2020
We understand concerns about COVID-19 (Novel Coronavirus) are top of mind for our members, guests, and exhibitors who plan to attend the Craft Brewers Conference® & BrewExpo America® in San Antonio next month and would like to take an opportunity to provide you with a few updates and resources.
The Brewers Association continues to closely monitor the developments of the COVID-19 outbreak and is in close and regular contact with the City of San Antonio. Currently, there are no plans to cancel or reschedule the event.
Currently, no federal restrictions are in place to prevent meetings and travel in the United States. However, misinformation– in the news, on social media and other channels has led to some incorrect assumptions and premature calls for meeting cancellations in the U.S.
For additional questions, please contact CBC20@nullbrewersassociation.org and a team member will respond as quickly as possible.
We thank you for your support and look forward to welcoming the craft beer community to San Antonio in April!
Frequently Asked Questions
At this time, only attendees traveling from countries currently under U.S. travel restrictions related to COVID-19 are eligible for a full refund. Currently, those restrictions apply to those traveling from China. The Brewers Association is closely monitoring the situation and will update this policy as needed.
The cancellation policy for exhibitors can be found in Exhibitor Terms & Conditions.
For all others, the CBC cancellation policy
Guidance for Travelers
Travelers are encouraged to always exercise healthy travel habits when traveling and to follow guidance issued by official sources of public health information. At this time, there are no restrictions on travel within the United States.
Health and Wellness at CBC
The Brewers Association is committed to the health, safety, and well-being of all attendees and is working with the City of San Antonio, the Henry B. Gonzales San Antonio Convention Center, and our room block hotels to ensure extra attention is paid to cleanliness.
Health officials are recommending the same personal best practices that are standard for a typical flu season (e.g., frequent hand washing). If we all follow the advice below from WHO, and are aware of what to look for, the impacts of this can be managed. The Brewers Association will be coordinating with the City of San Antonio as things evolve.
Key facts to know from World Health Organization:
- Clean your hands regularly
- Disinfect surfaces you touch often
- Don’t touch your face
- No need for a face mask if you are not sick
- Avoid traveling if you have a fever or cough
- Cough and sneeze into your elbow
- If you feel unwell, stay home and call your doctor
- Those over age 60, or with under-lying conditions such as diabetes, heart disease, or lung disease are at higher risk for serious infection
- Initial symptoms of COVID-19 are fever and dry cough, but not everyone has signs of infection